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Guarantee

We want to make sure that you are always 100% happy with the service that we have provided.

 

Because of the nature of our business we want to ensure that any problems with our goods are resolved fairly. Any returned products will be carefully checked by our team to ensure no one time uses of the product. If the sizing is wrong then this can be exchanged for the correct size. Please can you check with out sizing chart prior to ordering

Returned Goods - the postage will be covered by you  the customer and it will need a tracking number. We will not be liable for any returned products lost in the post this is why we insist you obtain a tracking number.

Any goods that are incorrect - You must notify us within 5 working days of receiving and we will keep in contact to resolve your issues.

 

If you have tried on the outfit and it does not fit and is returned to us with the packaging undamaged ( in a re-saleable condition ) your re-fund will be issued minus the postage charge.

 

Any returns should be sent to us at -

 

Party Pit Stop 
Pentagon House
Bucknall New Road
Hanley
Staffordshire
ST1 2BA

 

Contact - 01782 204286 Monday - Sat - 10:00 till 5:00